Cancellation & Refund Policy

Thank you for your interest in services offered by Origin InfoSolutions

The terms 'We', 'Us' and 'Our' are used here to mean Origin InfoSolutions whose registered office is in #15, R G Baruah Road, Guwahati - 781 024, Assam, India. The term ‘You’ refers to the user or viewer of our website.

We collect payments through this website ( for the reservation of services offered by Us, including software, consultancy, IT infrastructure and IT provisioning services.

If, for any reason, You are not completely satisfied with a Service offered by Us, We invite You to review Our policy on refunds.

The following terms are applicable for any services that You purchased with Us.

  • For IT Consultancy and Customized Software Development Work, cancellation and refunds are governed by the Work Agreement executed for the specific work between You and Us.
  • For Software as a Service (SaaS), Platform as a Service (PaaS) and IT Infrastructure and Provisioning Services (e.g. website hosting, application hosting, file hosting, database hosting and e-mail hosting), cancellation and refunds are governed by the Service Agreement for the specific service as consented by You (the customer) while onboarding online.
  • You can request for cancellation of an order for a service which You have placed on Us, subject to the eligibility of the order for cancellation.

If you have any questions about our Refunds Policy, please contact us: